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Writer's pictureTerence Jackson

The Power of Relationships: Building Bridges in Life and Cybersecurity Leadership




In life, relationships are everything. They form the backbone of our support systems, providing us with connection, encouragement, and guidance through both joy and challenge. Relationships don’t just happen by chance; they require nurturing, understanding, and intentional effort to grow. As a CISO, or any cybersecurity leader, our relationships at work can be just as crucial as those in our personal lives. After all, our effectiveness isn’t just measured by the strength of our security defenses but by the strength of our relationships with those we work to protect and guide.


Life’s Blueprint for Relationships


The Bible reminds us, “As iron sharpens iron, so one person sharpens another” (Proverbs 27:17). Our interactions are meant to strengthen, not weaken, each other. Sometimes, it’s easy to get caught up in proving we’re “right” or winning an argument, but at what cost? Losing a relationship over a single point of contention is a hollow victory. In fact, God calls us to build each other up, seeking peace and harmony rather than division.


Just as we invest time in friendships, marriages, or family ties, building meaningful relationships requires consistency and humility. It means listening more than speaking and prioritizing the person over the point. This approach isn’t just wise in our personal lives; it’s a powerful strategy in cybersecurity leadership.


Building Relationships as a Security Leader


As a CISO, your security program will only be as strong as the relationships you have within your organization. A well-built program isn’t just about policies and controls; it’s about people. You can have the best strategies, the latest technology, and a comprehensive response plan, but if you don’t have buy-in from those around you, it will only be a house of cards. Your role requires the support of every individual in the organization, from the executive suite to the front lines.


Cybersecurity isn’t a battle you can win alone. It requires the trust of those you protect, the understanding of key stakeholders, and the alignment with business goals. Winning an argument with a colleague at the cost of your relationship doesn’t serve the mission; instead, it risks isolating you and the program. Choose to prioritize relationship-building even if it means compromising or revisiting a decision to bring others into agreement. By doing so, you reinforce a culture of collaboration and unity, strengthening your entire security program.


Practical Steps for Relationship Building


Here are a few principles that can help foster strong relationships, both in life and in your role as a cybersecurity leader:


1. Listen Actively – Everyone has a story and a perspective. Make an effort to listen without interruption. Seek to understand, not just to respond.

2. Communicate with Empathy – In tough discussions, let empathy guide your words. Try to see the issue from the other person’s point of view, even if you disagree.

3. Be Humble in Your Expertise – Knowledge is powerful, but humility is influential. Don’t be quick to prove your point; instead, guide with patience and openness.

4. Invest in Trust – Trust takes time to build but can be lost in a moment. Be consistent, keep your word, and demonstrate integrity in your actions.

5. Strengthen Unity over Division – Sometimes, disagreements are inevitable, but always seek unity. Focus on the common goal—whether it’s in the organization or a personal relationship.


Winning the Relationship, Not Just the Argument


Our faith teaches us that love and compassion are powerful forces, capable of bridging divides and mending wounds. As cybersecurity leaders, we, too, are called to build bridges, not barriers. Let’s remember that our programs are only as resilient as our relationships. The next time we face a tough decision or a difficult conversation, may we aim to strengthen our connections rather than fray them.


By prioritizing relationships over arguments, we create not only a stronger, more unified cybersecurity program but also a richer, more fulfilling life journey. As the Cyber Deacon, it’s my prayer that each of us can win the relationship, not just the argument—bringing strength, unity, and purpose to both our personal lives and our professional missions.

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